Identity fraud is estimated to cost the UK economy almost £2 billion per year and is rising. In the US nearly 10 million people were affected by the crime last year alone. The theft of a person’s identity can be devastating, personally, to the consumer – but it also has dramatic effects on business. The use of false identities to open bank accounts and borrow money or to buy high value goods which can then be sold on results in hidden costs to all of us.
How can a business offer competitive prices and service levels while trying to fend off the rising tide of identity fraud?
How can it cope with the demands of consumers for instant service via Internet or call centre sales channels but ensure full compliance with industry regulations?
GB Group was the first organisation to realise that verifying a consumer’s identity is an entirely different process from verifying their credit status. Its first product, URU™, jointly developed with BT, quickly proved that by including a robust identity check at the point of engagement, it is possible to reduce fraud levels by as much as 70% while simultaneously increasing customer sign-up rates.
With GB Group's innovative ID3 technology, we can support businesses in the UK, and around the globe, with award winning identity verification solutions. By providing screening against the most comprehensive range of identity information, GB’s ID verification technology can confirm to a high degree of assurance that your customer is who he says he is. By cross referencing a variety of different data sources, including data supplied by your own organisation, if appropriate, our ID verification technology offers higher match rates and greater accuracy in detecting customers or employees who falsify their personal information or use forged documents or payment cards.
However you conduct business with your customers, we can help you design an application process that will maximise customer sign-up rates and protect your business against identity fraud in a consistent, compliant environment across all channels.